Hai Di Lao Hotpot
POSTED ON Saturday, September 13, 2014 AT 10:03 PM \ leave a comment (0)
there's a new rage in town that is redefining the way we enjoy our Sichuan-styled steamboat experience. i'm pretty sure many locals have heard of it and this new-kid-on-the-block which hails from Sichuan China is taking Singapore by storm. Opening its first outlet at Clarke Quay to huge success, Hai Di Lao Hotpot has recently opened a second outlet at 313 Somerset, replacing its previous anchor, HMV.



the Hai Di Lao experience prides itself on service from the get-go. instead of having to stand in line and queue to enter the restaurant (as with most popular food joints here), customers wait for their turn seated around these tables, served with tea and comfort. upon entering, each table virtually has a dedicated service crew to address your needs, and they certainly pay attention to every detail.



we happened to whip out our mobile phones and place them on the table. noticing this, the service staff quickly offered us these little zip-lock plastic wraps. it protects your phone from the grease, and for most smartphones, still enables you to continue using the phone through the plastic. pretty neat!



of course, we were there for eating and so the dining selections took center-stage. patrons are allowed to select a dual soup base (we chose chicken soup and sichuan spicy) that were contained in a very spacious induction-heated hotpot. the seafood and meat selections were wide, and we enjoyed the tofu pudding, tender chicken, black-pork slices, specialty fishballs and cuttlefish.



the trick to the whole dining experience is that Hai Di Lao makes you feel well taken care of by progressively looking after your needs. when they noticed that we had to hold our ladle in the soup to prevent the noodles/dish from separating, they promptly (and pleasantly) offered us this hook-handle!



showmanship also played a large part of their game as we noticed almost every table asking for this noodle-pulling "performance". the la mian was delicious also, in case you were wondering, very spongy and prepared with the right amount of egg. at this point, we'd like to remind everyone though, that this is not a steamboat buffet, you're charged for each ingredient you order and while we tried to go for variety by ordering half-portions, we felt that the quantities provided were a tad small..



not to mention, the condiments and desserts found along these counters were chargeable. nothing much unless you are a fan of sichuan sauces, but we loved their soya-beancurd pudding. in all, Hai Di Lao is a unique steamboat experience that emphasizes on service excellence. no qualms about the food, albeit their smaller portions, but ultimately, i believe that patrons are paying a premium for the degree of attention that other steamboat places will never give you..



Hai Di Lao Hotpot
313 Orchard Road, 313@Somerset
Level 4
Singapore 238895

Opening Hours
10 am to 10 pm (daily)

One pot, endless smiles..